- Insurance Coordination: Handle patient insurance enquiries, eligibility verification, and coordination with insurance companies/TPAs.
- Pre-Authorization: Prepare and submit pre-authorization requests with accurate patient and medical documents for approval.
- Claim Processing: Coordinate insurance claims, discharge approvals, and settlement processes while ensuring timely submission of required documents.
- Documentation: Verify insurance-related documents, patient records, bills, and supporting medical reports for accuracy and completeness.
- Patient Support: Explain insurance procedures and requirements to patients/attendants and resolve queries by coordinating with the concerned departments and TPAs.