Monthly Salary: ₹14,000 to ₹17,000 (Based on experience)
Incentives: Up to ₹25,000 per month (Performance-based)
Job Summary
We are looking for a goal-oriented Collection Executive to recover outstanding debts. You will contact customers, negotiate payment plans, and ensure timely collections while maintaining professional compliance.
Key Responsibilities
Customer Contact: Call or visit defaulting customers to remind them of overdue payments.
Debt Negotiation: Create realistic, company-approved payment plans with debtors.
Record Keeping: Update database systems daily with payment status and customer remarks.
Target Achievement: Meet weekly and monthly collection targets to maximize personal incentives.
Issue Escalation: Report untraceable customers or critical disputes to the supervisor immediately.
Legal Compliance: Follow ethical collection practices and regulatory guidelines during all interactions.
Requirements & Skills
Education: Minimum 10th standard pass certificate.
Language: Fluency in the local language; basic English understanding is a plus.
Skills: Robust negotiation, persuasion, and stress-management abilities.
Traits: High patience, persistence, and basic mathematical calculation skills.