The Sales Coordinator will provide administrative and operational support to the sales team, ensuring smooth sales operations, efficient customer communication, order processing, and timely follow-ups. The role requires strong coordination skills, attention to detail, and the ability to manage multiple tasks simultaneously.
Key Responsibilities:
1. Sales Support & Coordination
- Coordinate daily sales activities with the sales team.
- Assist in preparing quotations, sales orders, and follow-up documentation.
- Maintain sales records, databases, and reports.
- Track enquiries, follow up with customers, and share updates with the sales team.
2. Customer Interaction
- Handle customer calls, emails, and queries professionally.
- Provide product information, pricing, and delivery timelines as required.
- Ensure timely communication to customers regarding order status, dispatch, and complaints.
3. Order Management
- Process customer orders in the system accurately.
- Coordinate with warehouse/dispatch for timely delivery.
- Monitor pending orders and ensure timely closures.
4.
Reporting & Documentation
- Prepare daily/weekly/monthly sales reports.
- Maintain updated customer database and sales pipeline.
- Support the team in preparing presentations and sales proposals.
5. Coordination with Internal Departments
- Liaise with accounts for invoicing and payments.
- Coordinate with service and logistics teams for customer requirements.
- Follow up on payment collections as required.
Skills & Competencies Required:
- Solid communication skills (written & verbal).
- Good knowledge of MS Office (Excel, Word, PowerPoint).
- Ability to multitask and work under pressure.
- Customer-focused and detail-oriented.
- Strong organisational and coordination skills.
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person
📌 Sales Coordinator (India)
🏢 Hi-Tech Group
📍 India
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