Noida, Uttar Pradesh
Job Summary
Senior ServiceNow Technical Architect responsible for end‑to‑end platform architecture, solution governance, enterprise integrations, and technical leadership across large-scale, multi‑module implementations.
Key Responsibilities
Define overall ServiceNow architecture, solution design and technical roadmap
Establish and enforce platform governance, design standards and best practices
Lead multi‑module enterprise implementations, migrations and upgrades
Perform architectural reviews, risk analysis, and performance optimisation
Design enterprise‑grade integrations, system landscapes and data flows
Act as final technical escalation point for complex issues
Engage with senior stakeholders, lead solution workshops and pre‑sales technical discussions
Skill Requirements
Proven experience across multiple modules including ITSM, ITOM, CSM, HRSD, SPM/ITBM, SecOps, ESM, Service Portal / Employee Center
Other Requirements




Robust knowledge of ServiceNow platform architecture, CMDB, CSDM and enterprise patterns
Expertise in integration architecture using REST, SOAP, IntegrationHub, iPaaS
Experience in upgrade strategy, instance strategy, data migration and scalability planning
Strong understanding of ITIL, enterprise architecture principles and Agile delivery

Mandatory: Certified System Administrator (CSA)
Mandatory: Certified Application Developer (CAD)
Mandatory: Minimum 4 Certified Implementation Specialist (CIS)
Mandatory: ServiceNow Certified Technical Architect (CTA)
ITIL Certification – Preferred

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