Job Description: Client Servicing Intern

- Company: Kaizen Infotech Solutions Pvt. Ltd.
- Location: Wagle Industrial Estate, Thane, Maharashtra
- Experience: Fresher / Intern
- Employment Type: Internship

About Kaizen Infotech Solutions Kaizen Infotech Solutions Pvt. Ltd. is a mobile app and custom software development company with a 30-year legacy, serving clients across corporate, government/PSU, Rotary, and community sectors. We build platforms ranging from healthcare and elder-care apps to government citizen-service portals and large-scale community engagement systems.

Role Overview We are looking for a creative and client-friendly Client Servicing Intern to support our client relationship function. This role blends client communication with hands-on creative and onboarding work — you'll help design social media content, guide clients through onboarding onto our apps/platforms, and handle basic client queries. It's a excellent opportunity to gain well-rounded exposure across client servicing, digital content, and product onboarding.

Key Responsibilities

- Design creative social media posts, banners, and content for Kaizen and client-facing platforms (using tools like Canva or similar).
- Assist in planning and scheduling social media content in coordination with the marketing/design team.
- Support client onboarding onto Kaizen's mobile apps/platforms — guiding clients through setup, registration, and basic feature walkthroughs.
- Handle basic client queries via call, email, or chat, and escalate complex issues to the relevant internal team.
- Maintain regular communication with clients regarding onboarding status, updates, and follow-ups.
- Help track client requests, feedback, and resolutions to ensure timely closure.




- Coordinate with internal project and development teams to relay client requirements accurately.
- Assist in preparing simple client-facing documents, onboarding guides, and status updates.
- Maintain client records and update trackers/CRM with accurate, current information.

Required Skills & Qualifications

- Pursuing or recently completed a degree in Business Administration, Marketing, Mass Communication, Design, or related field.
- Basic creative/design skills — familiarity with Canva, Instagram/Facebook content formats, or similar tools.
- Strong verbal and written communication skills.
- Good interpersonal skills with a client-friendly, patient, and professional attitude.
- Basic proficiency in MS Office (Word, Excel, PowerPoint).
- Comfortable using mobile apps and explaining basic app features/navigation to non-technical users.
- Ability to multitask, stay organized, and follow up diligently.
- Willingness to learn and adapt in a dynamic, deadline-driven environment.

Good to Have

- A portfolio or samples of social media creatives/design work.
- Prior internship experience in client servicing, social media, or app support.
- Basic understanding of the software/IT services industry.

What We Offer

- Hands-on mentorship and real client exposure from day one.
- Exposure to social media content creation and client onboarding for live products.
- Certificate of internship and potential for full-time conversion based on performance.
- Opportunity to work with a growing, 30-year-established software company across diverse sectors (healthcare, government, enterprise, community platforms).

To Apply: Share your updated resume at [[email protected]] with the subject line "Application – Client Servicing Intern".

Pay: ₹4,000.00 - ₹6,000.00 per month

Work Location: In person

📌 Client Servicing Intern (India)
🏢 Kaizen Infotech Solutions
📍 India