Job Description / Responsibilities:

- Diagnosing network problems.
- Collecting IT usage stats.
- Carrying out routine configuration & installation of IT solutions.
- Analyzing system logs and identifying potential issues with computer systems.
- Applying operating system updates, patches, and configuration changes.
- Installing and configuring new hardware and software.
- Adding, removing, or updating user account information, resetting passwords, etc.
- Answering technical queries and assisting users.
- Responsibility for security.
- Responsibility for documenting the configuration of the system.
- Troubleshooting any reported problems.
- System performance tuning.
- Ensuring that the network infrastructure is up and running.

Desired profile of the candidate:





- Having Knowledge of Desktop & Server OS, Applications, Email configuration & trouble shooting, Networking, Basic Active Directory, DNS Services
- Good Communication Skills in case of email communication/ verbal communication.
- Good problem-solving skills, organizations skills, time management.
- Hands on experience of installing IT hardware & software.
- Working knowledge of IT operating systems particularly windows & Microsoft Exchange.
- Robust grasp of computer security

Job Location: Thane (Wagle Estate)

📌 IT Trainee (Job Code -2024-25/R/31) (India)
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📍 India