Customer Success Executive (India)

Customer Success Executive (India)

13 Aug
|
Peeko
|
India

13 Aug

Peeko

India

Provide dedicated support to riders by handling their queries and resolving operational issues quickly.

- Coordinate with Store Operations, Delivery and Customer Success teams to resolve rider-related issues.

- Handle escalations related to failed return pick-ups, RTOs and other delivery-related challenges.

- Manage a high volume of rider calls while maintaining accuracy, speed and quality of resolution.

- Identify recurring rider issues and share insights with the relevant teams to improve processes and reduce repeat queries.

Pay: ₹360,000.00 - ₹400,000.00 per year

Work Location: In person

📌 Customer Success Executive (India)
🏢 Peeko
📍 India

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