Job Description – IT Services Sales Executive/Account Manager

Job Title: Services Sales Executive / Business Development Manager – IT Services, Implementation, Consulting, Managed Services, AMC & Resident Engineer Solutions Department: Sales & Business Development Location: Bangalore On-site Employment Type: Full-Time Reports To: Head of Sales/BU

Role Summary

An experienced and target-driven IT Sales Executive to drive revenue across our full solutions portfolio — IT implementation projects, IT consulting, managed services, AMC (Annual Maintenance Contract) renewals, and Resident Engineer (RE) deployments. The ideal candidate will engage IT heads, procurement teams, and business owners, understand infrastructure and staffing needs, and position the right mix of one-time project sales, recurring managed services, AMC renewals, and in office manpower solutions.

Key Responsibilities

Business Development & Prospecting

· Generate new business through cold calling, networking, channel partners, referrals, tenders/RFPs, and inbound leads

· Identify prospects requiring IT infrastructure implementation, consulting engagements, managed support, AMC coverage, or on-site resident engineers

· Build and manage a pipeline covering project sales, recurring MRR (managed services), AMC renewals, and RE staffing deals

Consultative & Solution Selling

· Conduct discovery meetings to assess client's IT environment, project requirements, support gaps, and existing AMC/warranty status

· Present and position the company's full offerings, including:

o IT Implementation Services – network/data center build-out, server & desktop deployment, cloud migration, structured cabling, hardware/software rollouts

o IT Consulting – infrastructure audits, IT strategy & roadmap, security/compliance assessments, technology advisory

o Managed IT Services – NOC/helpdesk support, remote monitoring, cybersecurity management, backup & DR

o AMC Services – renewal and upsell of hardware/software AMCs, comprehensive vs. non-comprehensive contracts, multi-year renewal deals

o Resident Engineer (RE)



Services – deployment of on-site engineers/facility management staff for client locations, staff augmentation for IT support desks

Proposal, Pricing & Deal Closure

· Prepare commercial proposals, BOQs/BOMs, quotations, and SOWs in coordination with pre-sales, technical, and procurement/vendor teams

· Coordinate RE deployment proposals with Services Team &/ Operations for manpower costing, SLAs, and deployment timelines

· Negotiate pricing, SLAs, and contract terms across project, AMC, managed services, and RE agreements

· Track and manage the sales pipeline in CRM, distinguishing between one-time project revenue, recurring MRR, AMC renewal revenue, and RE staffing revenue

AMC Renewal Management

· Proactively track AMC expiry schedules for existing clients and drive timely renewals

· Identify AMC upsell opportunities (upgrading to comprehensive contracts, adding devices/sites, extending coverage)

· Minimize AMC churn through relationship management and value communication

Resident Engineer Deployment Sales

· Understand client staffing needs (skill level, shift patterns, location, duration) for on-site resident engineers

· Coordinate with delivery/HR teams to ensure timely engineer onboarding and replacement as per contract SLAs

· Manage commercial terms for RE contracts including renewals, headcount increases, and rate revisions

Account Management & Growth

· Maintain strong relationships with existing clients to drive repeat implementation projects, AMC renewals, and RE contract extensions

· Ensure smooth handover to delivery, technical, and HR/operations teams post-sale

· Represent the company at IT expos, vendor events, and industry networking forums

Market Knowledge





· Stay updated on IT infrastructure trends, OEM partnerships (Dell, HP, Lenovo, Cisco, etc.), cybersecurity, cloud, and facility management/staffing practices relevant to RE services

· Achieve monthly/quarterly targets across project sales, MRR, AMC renewals, and RE placements

Required Qualifications

· 5 years of B2B sales experience in a System Integrator, IT infrastructure, MSP, or IT staffing/facility management company

· Proven track record selling a mix of project-based and recurring/contractual IT services

· Working knowledge of IT infrastructure, networking, AMC contract structures, and on-site IT staffing models

· Strong negotiation, proposal-writing, and stakeholder management skills

· Experience with CRM/ERP tools for pipeline and contract tracking

· Willingness to travel for client meetings and site visits

Preferred Qualifications

· Existing network of enterprise/SME IT decision-makers and procurement contacts

· Experience managing AMC renewal cycles and resident engineer/staffing contracts

· Familiarity with OEM/vendor partner programs and government/PSU tender processes (an advantage)

· Bachelor's degree in Business, IT, or related field

Compensation & Benefits

· Fixed CTC + incentive structure across project sales, AMC renewals, and RE placements

· Performance bonuses tied to renewal retention and new logo acquisition

· Travel/conveyance allowance

· Health insurance

· Paid leave as per company policy

· Sales and product training

· Growth path to Senior Sales Executive / Business Development Manager / Key Account Manager

What Success Looks Like

· Consistently meeting targets across implementation project sales, managed services MRR, AMC renewal retention rate, and RE placement numbers

· Low AMC churn and high renewal conversion

· Healthy pipeline across all four revenue streams (project, managed services, AMC, RE)

· Strong cross-functional coordination with technical, HR, and delivery teams

Pay: ₹300,000.00 - ₹600,000.00 per year

Work Location: In person

📌 IT Service Sales (India)
🏢 Ninth Dimension IT Solutions
📍 India