Core Responsibilities

- Multi-Unit Operations: Supervise daily operations across all assigned cluster locations to ensure smooth workflows and adherence to brand standards.
- Financial & P&L; Management: Manage budgets, track Key Performance Indicators (KPIs) like food/beverage and labor costs, and drive revenue growth.
- Team Leadership & Training: Coach store managers, coordinate staffing needs, and implement training programs for service excellence.
- Quality & Compliance: Ensure strict adherence to food safety, hygiene regulations (such as FSSAI or HACCP standards), and local licensing laws.
- Customer Experience: Monitor customer satisfaction metrics, resolve escalated feedback, and execute local marketing or promotional campaigns.
- Supply Chain & Inventory: Oversee vendor relationships, minimize stock wastage, and conduct routine inventory audits.

Job Types: Full time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Cluster Manager (India)
🏢 Bindu recipes
📍 India