Helpdesk Administrator (India)

Helpdesk Administrator (India)

13 Aug
|
caresoft Technologies
|
India

13 Aug

caresoft Technologies

India

Role - Helpdesk(Service Coordinator)
IMMEDIATE JOINER
Location - Sriperambattur
Salary Range - 12.5k to 14k
Office Timing - 9AM to 6.30PM

JOB ROLES

- Respond to any issues that occur during the delivery of services
- Assist clients with living independently in their own homes
- Schedule appointments for clients, answer phones and track clients’ service records
- Monitor the services being provided and stay up to date on any services being introduced or discontinued
- Evaluate the quality of all services and identify areas that need improvements.
- Need to co-ordinate with the service engineers to Plan & close the customer issues.
- Need to share the service quotes based on the incident update from the engineers.

Pay: ₹12,500.00 - ₹14,000.00 per month

Perks:





- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Ability to commute/relocate:

- Sriperumbudur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

- Fresher or experience ?( Required )
- Current salary ?( Required )
- Expected salary, Immediate Joiner? ( Required )
- Are you read the JD ?

Education:

- Bachelor's (Required)

Experience:

- Total: 1 year (Preferred)

Location:

- Sriperumbudur, Tamil Nadu (Required)

Work Location: In person

📌 Helpdesk Administrator (India)
🏢 caresoft Technologies
📍 India

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