Experience: 0–2 years
Freshers: Candidates with strong communication and coordination skills are welcome to apply.
Preferred: Prior experience in client servicing, account management, digital marketing, or a related field will be a plus.
Job Summary:
We are looking for a proactive and communication-focused Client Servicing Executive to manage client relationships, understand client requirements, coordinate with internal teams, and ensure timely delivery of projects and services.
Key Responsibilities:
- Act as the primary point of contact for assigned clients.
- Understand client requirements and communicate them clearly to internal teams.
- Coordinate with creative, design, video, e-commerce, and other teams for project execution.
- Follow up on tasks, deadlines, and deliverables to ensure timely completion.
- Maintain regular communication with clients and provide project updates.
- Handle client queries, feedback, and concerns professionally.
- Build and maintain strong,
long-term relationships with clients.
- Coordinate revisions and ensure client feedback is properly communicated to the concerned team.
- Maintain records of client communication, requirements, and project status.
- Identify opportunities to improve client satisfaction and support business growth.
Required Skills:
- Excellent verbal and written communication skills.
- Strong coordination and follow-up abilities.
- Good interpersonal and relationship-management skills.
- Ability to multitask and manage multiple clients/projects.
- Problem-solving and negotiation skills.
- Positive knowledge of MS Office/Google Workspace.
- Prior experience in client servicing, account management, or a similar role is preferred.
Preferred Candidate:
A confident, organized, and responsible individual who can effectively manage clients while coordinating with multiple internal teams.
Pay: Up to ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
- Work from home