One of our clients is looking for the role below:

Position Title: Front Office Executive

Location: Banjara Hills, Hyderabad

Employment Type: Full-time (6 days a week)

Experience: 1 to 2 years

Industry: Fitness / Gym / Wellness

Job Overview

We are looking for an energetic, welcoming, and customer-oriented Front Office Executive to join our premier gym facility in Banjara Hills, Hyderabad. As the first point of contact for our members and visitors, you will manage front desk operations, greet guests, answer inquiries, assist with membership sign-ups, and ensure a seamless service experience.

Key Responsibilities

- Front Desk Operations: Welcome members and visitors with a friendly and skilled attitude. Manage check-ins and handle front desk duties efficiently.
- Member Inquiries & Communication: Handle incoming phone calls, walk-in inquiries, and messages regarding memberships, gym facilities, packages, and class schedules.
- Sales & Administration: Assist potential members with facility tours, membership packages, and registration procedures.



Maintain accurate member records and attendance logs.
- Customer Support: Address member complaints or feedback promptly and escalate issues to management when necessary.
- Facility Coordination: Ensure the front office, reception area, and lounge remain neat, organized, and presentable at all times.

Requirements & Qualifications

- Experience: 1 to 2 years of relevant experience in front office administration, reception, or customer service (experience in the fitness, hospitality, or wellness industry is a plus).
- Language Proficiency: Fluent in English (written and spoken), Spoken fluency in Telugu and Hindi
- Interpersonal Skills: Excellent communication, active listening, and customer service skills.
- Work Schedule: Willingness to work 6 days a week with rotational shifts/off-days as per gym requirements.
- Technical Skills: Basic computer knowledge (MS Office, emails, entry software).

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Desk Executive (Banjara Hills)
🏢 Zortex Solutions
📍 Banjara Hills