Role Overview

The Operations Manager will support senior leadership in ensuring smooth execution of operational activities. The role involves coordinating operations, supporting academic R&D; initiatives, monitoring performance metrics, and driving process improvements to support organizational growth and quality delivery. The role requires strong finance and accounting knowledge to effectively support finance-focused academic programs and related operational decisions.

Key Responsibilities:

- Operations Support

- Support senior management in day-to-day operational planning and execution.
- Monitor operational KPIs and prepare regular performance reports for leadership review.
- Coordinate with sales, marketing, and placement teams to ensure operational alignment.
- Identify operational gaps and recommend process improvements for efficiency and scalability.

- R&D; and Academic Development

- Assist in academic R&D; initiatives related to skilling, finance, accounting, taxation, auditing, and compliance domains.
- Support curriculum upgrades by incorporating regulatory changes, industry practices, and emerging tools.
- Coordinate pilot programs, feedback collection, and documentation for new course offerings.
- Support integration of technology and AI tools in operations and training delivery.

- Finance-related Responsibilities

- Support budgeting and cost monitoring for academic and operational activities.
- Analyze center-level operational costs, faculty costs, and program-wise profitability.
- Work with finance and accounts teams to ensure accurate tracking of revenues, expenses, and margins for programs.




- Provide data-driven inputs for pricing, program structuring, and resource allocation decisions.

- Process & Quality Management

- Develop and implement SOPs for operations and academic delivery.
- Ensure compliance with internal quality standards and academic benchmarks.
- Conduct periodic operational and academic reviews across centers.
- Support continuous improvement initiatives aligned with organizational goals.

- Process & Quality Management

- Develop and implement SOPs for operations and academic delivery.
- Ensure compliance with internal quality standards and academic benchmarks.
- Conduct periodic operational and academic reviews across centers.
- Support continuous improvement initiatives aligned with organizational goals.

- Key Skills & Competencies

- Strong operational planning and execution skills
- Solid analytical, reporting, and MIS skills
- Process-driven mindset with attention to detail
- Excellent stakeholder management and communication skills

Communication & Analysis

- Draft reports, presentations, and communication materials for internal and external stakeholders.
- Analyze business data to highlight trends, opportunities, and challenges.
- Support in preparing meeting briefs and documentation for leadership engagements.
- Business Growth & Partnerships
- Assist in evaluating new business opportunities, partnerships, and collaborations.
- Coordinate proposals, MoUs, and presentations for key stakeholders.

Qualification: MBA in Finance/ CA Intermediate with over 1 year of experience

Send your resume to [email protected]

📌 Operations Manager - Kochi
🏢 Finprov Learning
📍 Kochi