Location: Barpali/Bargarh
Reporting To: Store Manager
Key Responsibilities
- Attend customers and understand their construction-material requirements.
- Explain products, brands, specifications, prices and suitable alternatives.
- Prepare quotations and convert enquiries into sales.
- Follow up with customers, contractors, masons and builders.
- Promote cross-selling across cement, steel, pipes, sanitaryware, electrical, plywood, paint, hardware and other AFC categories.
- Coordinate billing, payment, stock availability and delivery.
- Record all enquiries and update daily sales reports.
- Maintain product displays and report stock shortages.
- Handle complaints professionally and coordinate their resolution.
- Do not offer unauthorized discounts,
credit or delivery commitments.
Required Skills
- Positive communication and customer-handling skills
- Basic computer and calculation knowledge
- Sales and follow-up ability
- Honest, disciplined and willing to learn