Position: Front Desk Receptionist
Department: Front Office / Reception
Company: Gleuhr Wellness Pvt. Ltd.
Job Type: Full-Time
Salary: ₹18,000 – ₹25,000 per month (Based on Experience & Interview Performance)
Employment Agreement: 2 Years
Working Hours: 9:15 AM – 7:15 PM
Working Days: 6 Days a Week
Training days : 7-10 days Unpaid
Weekly Off: 1 Day (Alternate basis from Monday to Friday. Saturday & Sunday are working days.)
About the Role
Gleuhr Wellness Pvt. Ltd. is looking for a smart, professional, and customer-focused Front Desk Receptionist to manage front office operations and provide an exceptional experience to patients and visitors. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to handle administrative and customer service responsibilities efficiently.
Key Responsibilities
- Welcome patients and visitors with a professional and courteous attitude.
- Handle walk-in patients, inquiries, and appointment scheduling.
- Answer incoming calls and respond to emails and WhatsApp queries professionally.
- Maintain patient records, registrations, and documentation.
- Coordinate appointments with doctors, therapists, and other departments.
- Manage front desk operations and ensure smooth patient flow.
- Assist in billing, payment collection, and invoice generation.
- Maintain cleanliness and organization of the reception area.
- Handle customer complaints politely and ensure timely resolution.
- Prepare daily reports related to appointments, walk-ins, and front office activities.
- Coordinate with internal departments for seamless patient service.
- Follow company SOPs and maintain confidentiality of patient information.
Candidate RequirementsQualification
- Graduate in any discipline.
- Diploma or certification in Hospitality, Front Office, or Customer Service will be an added advantage.
Experience
Candidates with 1–5 years of experience in any of the following industries are preferred:
- Hospitals
- Multi-Speciality Clinics
- Skin & Cosmetology Clinics
- Wellness Clinics
- Hospitality Industry
- Hotels
- Healthcare Centres
- Luxury Customer Service Industry
Skills Required
- Excellent communication skills in English and Hindi.
- Solid customer handling and interpersonal skills.
- Professional appearance and positive attitude.
- Good computer knowledge (MS Office, Email, CRM).
- Ability to multitask in a fast-paced environment.
- Strong organizational and time management skills.
- Good telephone etiquette and front office management.
- Problem-solving and customer service orientation.
Company Policy
- A 2-Year Employment Agreement is mandatory.
- The agreement will be signed at the time of joining.
- Candidates should be willing to work as per the company's policies and operational requirements.
Why Join Gleuhr Wellness Pvt. Ltd.?
- Attractive salary package with career growth opportunities.
- Professional and supportive work environment.
- Opportunity to work with a leading Wellness & Aesthetic Healthcare organization.
- Performance-based career advancement.
- Continuous learning and professional development.
- Exposure to premium patient care and customer service standards.
- if you are interested this job contact to HR (phone hidden)
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Front Desk Receptionist (Chandigarh)
🏢 Gleuhr wellness
📍 Chandigarh
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