Guest Relation Executive (Pozhiyoor)

Guest Relation Executive (Pozhiyoor)

13 Aug
|
GoGo Land Resort and Adventurous Sports
|
Pozhiyoor

13 Aug

GoGo Land Resort and Adventurous Sports

Pozhiyoor

- Welcome guests: Greet visitors warmly upon arrival and assist with check-in or registration.
- Manage VIPs: Attend to special guests, arrange preferences, and oversee elite arrivals.
- Provide information: Share details on venue amenities, local attractions, and services.
- Bid farewell: Ensure a polite send-off during checkout or departure.

Problem Solving & Communication

- Handle complaints: Listen to guest concerns and resolve issues quickly or escalate them.
- Coordinate departments: Work with housekeeping, maintenance, and food service teams to fulfill requests.
- Anticipate needs: Identify customer requirements before they ask to build positive rapport.
- Administrative Tasks
- Maintain logs: Record daily shift notes, visitor details, and feedback reports.
- Collect feedback: Gather comments from clients to improve future service quality.
- Uphold standards: Ensure all actions align with safety, health, and corporate quality rules.

Pay: ₹13,000.00 - ₹14,500.00 per month

Advantages:

- Food provided

Work Location: In person

📌 Guest Relation Executive (Pozhiyoor)
🏢 GoGo Land Resort and Adventurous Sports
📍 Pozhiyoor

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