Role Overview

The CIB CIO Office plays a pivotal role in ensuring the governance, control and oversight of the CIB IT Operating Model across the global IT organisation.

Operating within the CIO Office the CIB IT Governance Officer:

- Contributes to the management of CIB IT governance frameworks in the context of ITG/ITO frameworks, norms and standards.

- Supports the deployment of the IT governance across the CIB IT Clusters / Regions

- Pilots and supports CIB IT governance committees while also monitoring related KPIs, Metrics and Actions.

- Coordinates IT governance-related activities and initiatives.

For this role the scope of the CIB CIO office encompasses reporting and support in relation to:

- Governance & organisation

- Project Portfolio & Delivery

- Finance

- IT HR

- Sourcing.

The IT Governance Officer position is central to ensuring CIB IT remains in compliance with global IT standards/regulatory expectations, and supports the CIB CIO in delivering secure, effective, and transparent technology services in line with BNP Paribas strategy.

High-level responsibilities

Governance & Oversight

- Contribute to the ongoing evolution of CIB IT governance frameworks, policies, and procedures, ensuring alignment with enterprise governance structures and regulatory requirements (e.g., DORA, EBA ICT Guidelines, FFIEC)
- Pilot/facilitate IT Steering & Service Delivery Committees, and other official CIB IT governance forums, providing accurate reporting and tracking of decisions/actions.

Controls and Audit

- Help ensure IT processes at CIB IT, Cluster-level & Territory adhere to internal control requirements and withstand regulatory scrutiny
- Support audits, regulatory inspections, and risk assessments.

Reporting & Performance Management





- Maintain and review CIO-level dashboards and KPIs for IT performance, risk, and service delivery
- Track key IT metrics to support decision-making
- Provide structured reporting to senior management, regulators, and internal governance bodies.

Stakeholder Engagement & Team Collaboration

- Act as a bridge between different stakeholders, ensuring alignment and transparency.
- Support the CIOs in preparing board-level updates, regulatory submissions, and strategic reviews
- Engage with global IT entities and service providers to ensure harmonised governance standards across regions.
- Propose initiatives and participate into the continuous improvement of the CIB IT governance operating model
- Manage ad-hoc projects for CIB CIO office
- Work in a collaborative mode with the Global CIO Office team and community
- Support new joiners into the team.

Required Skills & Experience

- Experience: 7+ years in IT governance, risk management, or IT audit within a financial institution or regulated environment.
- Knowledge of and ability to manage reporting in relation to:
- Project & Portfolio Management
- HR topics
- Finance & purchasing.

- Skills:

- Strong analytical, reporting, and presentation capabilities
- Ability to manage complex stakeholder groups across business and IT
- Excellent written and verbal communication, with experience preparing board/regulatory materials
- Organised and detail-oriented, with a strong ability to prioritise competing demands
- Experience in project / change management
- Clarity Portfolio Management Tool.

Key Attributes

- Strong sense of accountability and ownership
- Ability to challenge constructively while building solid relationships
- Adaptable, with experience working across global teams and time zones
- Numerate, and able to manage multiple priorities and stakeholders.

📌 CIO Office IT Governance Officer (Mumbai)
🏢 BNP Paribas
📍 Mumbai