- Own the relationship: Be the go-to person for your assigned brand partners — the one they call when they need something.
- Get partners started: Guide new partners through setup — getting their products listed and ready to sell.
- Keep partners engaged: Check in regularly, solve problems quickly, and keep partners happy enough to stay long-term.
- Grow the business: Spot chances to help partners sell more or expand into new areas.
- Watch performance: Keep an eye on sales, listings, and deliveries — and step in fast when something's off.
- Coordinate internally: Loop in the catalogue, marketing, and logistics teams whenever a partner needs their help.
- Stay organised: Keep simple, up-to-date records of each account so anyone on the team can pick up where you left off.