Job Description: Skills

Technical Skills

- AI‑First Business & Product Thinking
- Strong interest in using AI tools (e.g., Copilot, GenAI assistants, analytics tools) to learn faster, analyze problems, create user stories, and improve communication.
- Ability to understand business problems and translate them into clear requirements, user stories, and acceptance criteria with guidance.
- Foundational understanding of Property & Casualty Insurance concepts or strong willingness to learn domain quickly.

- Agile, Delivery & Cross‑Functional Exposure

- Basic understanding of Agile delivery concepts (Scrum / Kanban) through coursework, internships, or projects.
- Exposure to tools like JIRA (or similar) for tracking work items and learning backlog concepts.
- Awareness of system integrations, APIs, and data exchanges (XML / JSON) at a conceptual level.
- Willingness to work across BA, Product, QA, and Engineering teams , learn beyond a single role, and step in where needed to support delivery.

- Data, Analysis & Reporting (Foundational)

- Basic knowledge of SQL concepts and ability to write simple queries or analyze datasets with guidance.
- Ability to work with data to validate assumptions and support decision‑making.
- Exposure to Power BI or other reporting/visualization tools (good to have).
Curiosity to use AI to speed up analysis, learning, and insight generation.

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Process Specific Skills

- Foundational understanding of Agile and Waterfall methodologies through education, training, or internships.
- Comfortable working in fast‑paced environments with evolving requirements and feedback.
- Interest in Insurance (P&C;)



or technology‑driven business domains preferred.

Soft Skills

- Strong analytical thinking and problem‑solving skills.
- Clear communication skills and ability to ask the right questions.
- Ability to collaborate across functions (business, QA, engineering) and learn from senior team members.
- Good time management and organization skills.
- Strong ownership mindset , curiosity, and willingness to learn continuously.
- Open to experimentation, feedback, and AI‑enabled ways of working .

Responsibilities: Key Roles and Responsibilities

- Solution Discovery & Design
- Collaborate with business stakeholders, developers, and architects to shape solution approaches for business problems .
- Translate business needs into transparent product capabilities, workflows, and technical requirements .
- Participate in solution design discussions to ensure business requirements are technically feasible and scalable.
- Contribute to system design and business architecture discussions .
- Builder Collaboration
- Work closely with business stakeholders, builders and engineering teams to break down features into implementable user stories and tasks .
- Facilitate requirement discovery sessions, backlog grooming, and sprint planning .




- Clarify business rules, edge cases, and integration scenarios during development cycles.
- Product Development Support
- Support development and QA teams by validating requirements, acceptance criteria, and test scenarios .
- Ensure product capabilities align with customer experience and business objectives .
- Assist in the development of new client interfaces and integrations , while supporting maintenance and enhancements of existing systems.
- Requirements & Documentation
- Capture and maintain requirements in structured artifacts such as user stories, workflows, and functional specifications .
- Ensure product documentation is organized, traceable, and accessible across teams .
- Maintain backlog hygiene and requirement traceability .

Continuous Improvement

- Identify opportunities to improve product functionality, operational efficiency, and customer experience .
- Participate in retrospectives and continuous improvement initiatives .

Primary Interactions

- Onshore and Offshore Product Teams
- Platform Business Team and Technology Team
- Senior Leadership of EXL and Business
- Delivery and Support teams within EXL
- Internal & External Auditors/ISG/BCP personnel

Qualifications: Working Hours 9 Hours window 11 am till 8 PM [based on business needs]

Education Requirements

- BS / BE / MCA / MBA / PGDM
- Certification in Insurance or IT Business Analysis Preferred

Work Experience Requirements

- 4 to 8 years overall experience
- At least 4 years as Business Analyst working with Development Team

📌 Business Analyst (IC) (Noida)
🏢 EXL Service
📍 Noida