Bengaluru, Karnataka
Job Summary

Insurance Architect(Enterprise Solution Architect - Insurance Domain)

Experience

15+ Years overall experience with 5+ years in Enterprise Solution architecture and at least 2+ years in Insurance domain transformation programs.

Role Summary

We are seeking an experienced Enterprise AI Solution Architect to lead the design, architecture, and implementation of enterprise-scale AI solutions across the Insurance value chain. The ideal candidate should possess deep expertise in Generative AI, Agentic AI, enterprise architecture, AI governance, and insurance business processes including Underwriting, Claims, Policy Administration, Customer Service, Distribution, and Risk Management.

The architect will work closely with business stakeholders, product teams, data teams, and technology leaders to define AI strategy, build scalable AI platforms, and drive AI-led business transformation while ensuring governance, compliance, security, and regulatory adherence.

Key Responsibilities

Enterprise AI Strategy & Architecture

Define enterprise AI architecture roadmap aligned with business and IT strategy.
Architect scalable AI and GenAI platforms for Insurance business functions.
Develop reusable AI reference architectures, patterns, and frameworks.
Evaluate and recommend AI platforms, LLMs, and cloud-native AI services.
Lead enterprise architecture reviews and technology governance boards.

Insurance Domain Transformation

Drive AI adoption across:
Policy Administration
Claims Processing
Underwriting
Contact Centers
Distribution & Agency Operations
Fraud Detection
Customer Servicing
Risk & Compliance




Identify AI use cases that improve customer experience, operational efficiency, and risk management.
Collaborate with business leaders to build AI-driven operating models.

Agentic AI & Workflow Orchestration

Architect deterministic and non-deterministic orchestration patterns.
Design human-in-the-loop approval workflows.
Build enterprise-grade autonomous and semi-autonomous AI solutions.

GenAI, Knowledge & Context Engineering

Design enterprise RAG solutions.

Architect:
Knowledge Stores
Context Stores
Vector Databases
Semantic Search Platforms
Enterprise Knowledge Graphs
Define LLM grounding and context management strategies.
Establish prompt engineering and prompt governance frameworks.

AI Platform Architecture

Design enterprise AI solutions using:
Google Vertex AI OR
Microsoft Azure AI Foundry

Define:
Model lifecycle management
AI Observability
Model gateways
LLMOps pipelines
AI Security frameworks
Prompt management frameworks

AI Governance, Risk & Compliance

Define Responsible AI strategy and governance framework.
Perform AI risk assessments and control evaluations.

Implement controls for:
Privacy
Security
Regulatory Compliance
Model Risk Management
Hallucination Prevention
Prompt Injection Controls




Explainability and Auditability
Ensure compliance with Insurance regulatory requirements and enterprise risk frameworks.
Skill Requirements

Enterprise Architecture

TOGAF
Enterprise Architecture Frameworks
API & Integration Architecture
Microservices Architecture
Event-Driven Architecture

Cloud & Engineering

GCP or Azure
Kubernetes
Docker
Python
DevOps / MLOps / LLMOps

Governance & Risk

Responsible AI
AI Governance Frameworks
AI Risk Controls
Regulatory Compliance
Security Architecture
Data Governance

Insurance Domain Experience (Mandatory)

Business Areas

Life Insurance
Group Insurance
Retirement & Pension
Annuities
Health Insurance
Property & Casualty Insurance

Functional Knowledge

Current Business & Policy Servicing
Claims Management
Underwriting
Broker & Agency Management
Customer Experience Platforms
Digital Insurance Transformation
Insurance Product Management
Duck Creek
Majesco
TIA
Sapiens
Insurity

Leadership Expectations

Lead AI architecture governance across large insurance programs.
Engage with CxO stakeholders and business executives.
Drive AI innovation and consulting engagements.
Mentor architects, engineers, and AI delivery teams.
Support pre-sales, solutioning, and transformation initiatives.

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