Serve as the technical lead and architect for Microsoft 365 environments, driving transformation, security, governance, and strategic roadmap initiatives.
Key Responsibilities
Define Microsoft 365 architecture and governance framework.
Lead enterprise-scale M365 deployments and transformation projects.
Design hybrid and cloud-native collaboration solutions.
Establish security, compliance, and data protection strategies.
Design and implement Zero Trust architecture.
Lead Microsoft Defender, Purview, and identity security initiatives.
Drive automation, reporting, and operational excellence programs.
Conduct capacity planning, licensing optimization, and cost management.
Provide executive-level technical guidance and roadmap planning.
Review solution designs, technical standards, and architectural documentation.
Manage escalations involving business-critical services.
Collaborate with Microsoft and third-party vendors for strategic initiatives.
Technical Skills
Microsoft 365 Enterprise Architecture
Exchange Online & Hybrid Architecture
Entra ID Identity Engineering
Microsoft Defender XDR
Microsoft Purview Compliance & Information Protection
Intune & Endpoint Management
Teams Voice & Collaboration Architecture
Automation (PowerShell, Graph API)
Security & Compliance Frameworks
Cloud Governance and Zero Trust
Experience
10–15+ years of IT experience
7+ years in Microsoft 365 architecture and leadership roles
Certifications Preferred
Microsoft Certified: Enterprise Administrator Expert
Microsoft Certified: Cybersecurity Architect Expert
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Information Protection Administrator Associate
Leadership Expectations
Technical governance ownership
Customer-facing architecture discussions
Technical risk assessment and mitigation
Service improvement and innovation leadership
Team mentoring and capability development
Strategic planning and roadmap execution
Key Responsibilities
1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning
2. Understand client requirements and accountable in ensuring support team is meeting client expectations
3. To lead and mentor the project team and ensure transparent communication of project goals.
4. Brining new ideas and innovation for process development and overall organizational progress.
5. To provide solutions commensurate with the customersâ needs within the ambit of the given setting so as to lead to business results.