Customer Support InternCompany:Miriyam.StoreWebsite:www.Miriyam.StoreLocation:Elamakkara, Kochi (Onsite)Duration:6-month paid internship (with conversion to a full-time Customer Support Executive role)Role OverviewWe are looking for aCustomer Support Internwho enjoys interacting with people, understands ethnic fashion, and can patiently guide customers through their buying journey. This role involves direct communication with customers across WhatsApp, calls, and online platforms.Key ResponsibilitiesCommunicate with customers viaWhatsApp chats, phone calls, and messagesUnderstand customer requirements related tosarees, salwars, and ethnic productsProvide accurate product information, including fabric, designs, pricing, availability, and careAssist customers inplacing online ordersand resolving basic checkout issuesFollow up on customer queries, order confirmations, and delivery-related questionsMaintain polite, skilled,



and empathetic communication at all timesCoordinate with the internal team for product details and order updatesRequired Skills & QualificationsExcellentEnglish and Malayalamcommunication skills (spoken & written)Strong interpersonal skills with apatient and customer-first mindsetAbility to handle different types of customers calmly and confidentlyBasic comfort with smartphones, WhatsApp Business, and online toolsWillingness to learn and grow in an e-commerce environmentPreferred / Added AdvantagesInterest or familiarity withethnic fashion, sarees, and salwar materialsKnowledge ofHindi(spoken) will be an added advantagePrior experience in customer service, retail, or online selling (not mandatory)Who Should ApplyFreshers looking to gainhands-on experience in e-commerce & fashionIndividuals who enjoy customer interaction and problem-solvingCandidates who value patience, clarity, and relationship-buildingYou should have completed your degree in any discipline.What You’ll GainPractical exposure toD2C e-commerce operationsTraining in customer communication and online sales assistanceOpportunity to grow into afull-time customer support or operations roleExperience working with a growing lifestyle brand

📌 Customer Support Intern (Ethnic Fashion) (Maharashtra)
🏢 Miriyam Lifestyle Private
📍 Maharashtra