Job DescriptionJOB RESPONSIBILITIES- Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor. In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor- Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill- Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stockCustomer Service- To counsel the patients /customers on health, the reaction of medicines- To maintain good relations with customers/doctors- To maintain the free home delivery register and follow-up the medicines deliveries to the customers in time- Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders. Also, handle patient queries and issues concerning drug therapy and drug information- Handle cash in billing counter as and when requiredCold Chain Management- Storing the drugs under proper conditions of refrigeration and security- To prepare bills in computer and collect the cash- Check quantity, MRP, batch number,
and date of expiry of the received items from stores before entering into computer Inventory Management & Sales- To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers)- If a stock is not available at near pharmacies, directly communicating with DC in charge and visiting the DC and collecting the necessary stock with the period based on the emergency- To maintain the record for no stock items and follow-up the same- Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of rapid-moving items- Ensure shift hand-over and take-over is given before leaving the work area- Focus on sales and strive to attain the target of the pharmacy- Perform any other job assigned by the in-charge as per exigencies of workQualification & Experience:- SSC/ Inter/ Any Degree with 0- 5 Yrs (Medical shop exp.)