Job DescriptionJob RequirementsJob DescriptionJob Title – Branch Operations Manager- MBLPlace of work – MumbaiBusiness Unit – Retail BankingFunction – Micro Business LoansJob Purpose:Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship[Roles & Responsibilities:- Responsible for managing Micro business loan Disbursement.- To maintain TAT & Quality of the files at the time disbursement- Checking and disbursement of MBL cases on system based on the Company policy and parameters- To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily workManagerial & Leadership Responsibilities:- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity- Attract & retain best-in class talent to meet Bank's rapid growth targetsEducational Qualifications:Graduate – AnyPost Graduate – Any (Optional)Experience: Minimum of 3 Years of experience in Operations/ Customer Service.