Job Purpose
As an analyst at Rewards IT, you will be working closely with Product & Business Team to gain an in-depth understanding of critical business requirements and developing innovative solutions to onboard multiple business verticals, in partnership with solution architects.
Duties and Responsibilities
• As an analyst at Rewards IT, you will be working closely with Product & Business Team to gain an in-depth understanding of critical business requirements.
• Collaborate with Cross-functional tech. teams to callout integration dependencies and negotiate development plan
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Review the User Stories created by the Product managers in Azure board and make sure the acceptance scenarios are clearly defined and communicated for development
• Convert acceptance scenarios to functional and non-functional test cases
• Engage in user acceptance testing and prioritize and expedite P1 bugs
• Educate & enable campaign team to effectively run campaigns by using existing functionalities and rules
• Conduct daily systems KPI reporting to maximize effectiveness and troubleshoot problems
• Monitoring health and uptime of system, manage scaleup and down as per requirement, constantly monitoring ongoing campaigns from system, system APIs and infrastructure
• Coordinating for data infrastructure, MIS, Analytics and KPI Reporting needs
• Managing user stories on Azure Board
• Proper documentation of all solution & deliverables




• Adhering to all BFL compliance requirements
Key Decisions / Dimensions
• Preparing data structure
• Recon of various data set
Major Challenges
• Keeping up to date with the latest technology
• High volume transaction management and application support
• Handling Production issues and responsible to communicate to business teams
• Conduct systematic Root Cause Analysis
• Maintaining the system uptime to 100%
Required Qualifications and Experience
a) Qualifications
BE / B.Tech / M.Tech / PG in technology from a reputed institute with 1-2 years of experience in tech solutions design development, implementation, Delivery management, TechOps and support management
b) Work Experience
Experience of 1-2 years (E3)
• Mandatory Skills (tasks may differ basis the below mentioned skill sets)
Must have:
• 1+ years of proven experience in the capacity of Business or Product analyst, ideally from Payments or other customer facing high volume transacting ecosystem
• Very strong hands-on technical skills around full stack tech, architecture, middleware and hosting Infrastructure
• Very strong vendor partner management skills
• Possess excellent communication skills and effectively interacts at all levels
• Strong bias for action & driving results in a high-speed, high-performance setting
• Ability to work on projects with rapidly evolving dynamics, and flexibility to readily adapt to changing business needs with a focus on generating results

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