Location: Bengaluru, NCR, Pune, Mumbai, Delhi, India
JobType: full-time
Requirements
1. Results and Growth
• Service delivery and customer satisfaction goals attainment
2. Consulting
• Key team member responsible for all aspects of the project including scope definition, deliverables, milestone achievements and client communications.
• Articulate solutions to ensure smooth implementation and timely delivery of projects
• Analyse spreadsheets based financial plans and recommend best practices • Implementing budgeting, forecasts and reports within Planning solution
• Design KPIs and metrics aligned to strategic objectives and design dashboards for different levels of the organization • Perform value driver analysis, scenario modelling, sensitivity analysis
• Demonstrate robust functional and consulting knowledge to customers
• Responding to customer support calls on phone and email
• Liaise, whenever required, with Product Principal on all implementation and support issues
3. Sales
• Presenting high quality, professional presentations and proposal materials
• Build and use partner relationships and tools like Webinar, White papers, Articles etc to keep opportunity live and interested
• Ready to wear multiple hats of Sales, Presales and Consulting to constantly keep the opportunity engaged
4. Reporting & Administration
• Report on Implementation and consulting issues for on-going projects and suggested resolution choices and timelines