Job DescriptionHiring: Customer Support Associate – Backend | Jaipur
NWe are looking for a Customer Support Associate (Backend) to join our Steno Process in Jaipur.
NPosition Details
nPosition: Customer Support Associate – Backend
NProcess: Steno
NExperience: 6+ months (Mandatory)
NLocation: Jaipur
NWorking Days: 5.5 days/week
NShifts: Rotational Shifts & Rotational Offs
NKey Responsibilities
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- N
- Handle customer queriesand provide timely and accurate resolutions. N
- Manage backend support activities related to billing and invoicing. N
- Process and verify invoices, billing details, and related documentation. N
- Identify and resolve billing discrepancies and customer concerns. N
- Coordinate with internal teams for effective query resolution. N
- Maintain accurate records of customer interactions and transactions. N
- Follow company policies, quality standards, and defined processes. N
- Meet assigned productivity, quality, and turnaround-time targets. N





nEligibility & Requirements
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- Graduate in any discipline. N
- Minimum 6 months of relevant experience in customer support/backend operations. N
- Billing & Invoicing experience is preferred. N
- Excellent verbal and written communication skills. N
- Positive understanding of billing and invoice-related processes. N
- Basic computer proficiency and ability to work with backend systems. N
- Strong attention to detail and problem-solving skills. N
- Comfortable working in rotational shifts. N

nInterested candidates can share their updated resume at:
[email protected]
NLocation: Jaipur
N#Hiring #JaipurJobs #CustomerSupportJobs #BackendSupport #CustomerSupport #BillingJobs #InvoicingJobs #BPOJobs #ImmediateHiring #JobOpening #JaipurHiring #CustomerService

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