- Build, analyze, and monitor Power BI dashboards to ensure successful data ingestion and validation.
- Utilize SQL to perform data queries and support analysis for data integrity checks and troubleshooting.
- Assist the ANZ team with application monitoring from an App Support perspective.
- Track email alerts using monitoring tools for timely file processing, reconciliation, data integrity checks, and highlight any discrepancies.
- Actively contribute to the creation of Standard Operating Procedures (SOPs) for Finance & Payment Operations.
- Perform data analysis tasks as needed, utilizing a variety of tools, including SQL and monitoring platforms.
- Technical analysis, troubleshooting of the production issues.
- Serve as the first escalation point for issues logged by various support teams in the business to resolve complex issues.
- Perform incident resolution, problem determination and root cause analysis of problems and incidents.
📌 Application Support Analyst (Pune)
🏢 Xplor
📍 Pune
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