**Job Summary** As a Member of Technical Staff 2 in SAN Engineering, you will be responsible for resolving complex customer-impacting issues across SAN and storage environments. You will partner with Support and cross-functional engineering teams to perform deep technical investigation, drive root-cause analysis, and deliver sustainable product fixes and improvements. You will: - Investigate and resolve complex customer issues across SAN, Fibre Channel, iSCSI, multipathing, SCSI/NVMe, and storage protocols. - Perform root-cause analysis using logs, traces, packet captures, core dumps, telemetry, and system debugging. - Reproduce issues, identify defects, and develop or validate code fixes and solutions. - Collaborate with Support, Development, QA, Product Management, and engineering teams to resolve issues. - Develop automation to speed troubleshooting, enhance efficiency, and reduce repeat issues. - Contribute to product reliability, supportability, and diagnosability via reviews and best practices. - Provide technical leadership and mentoring to build expertise in SAN troubleshooting and issue resolution. **Job Requirements** - Extensive SAN/storage and enterprise storage experience - Knowledge of Google Cloud, distributed cloud, K8s, and container orchestration - Strong OS, networking, and distributed systems understanding - Proficient in C/C++ and Python with debugging skills - Analytical problem-solving for complex storage systems - Excellent communication and collaboration with global teams - Experience with Fibre Channel switches, SAN fabrics, multipathing, virtualization,



NVMe/FC - Skilled in developing diagnostic and automation tools - Experience with enterprise customers and customer-facing teams **Education** - Bachelor's or Master's degree in Computer Science or related field - 2 - 4 years of relevant experience 135906 We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. **Equal Opportunity Employer:** NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. **Why You'll Thrive at NetApp** At NetApp,



you won't wait for the perfect moment-you'll make it. The early planning, the extra thought, the bold idea that turns good into outstanding: That's how our people operate and how we continue to push the boundaries of data infrastructure. NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security. **Our culture** We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed-they drive everything we do. If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now. **Submitting an Application** To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application. **AI Disclosure** For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support-rather than replace-human decision-making.

📌 Software Engineer (Bengaluru)
🏢 NetApp
📍 Bengaluru