The person shouldShould have 4 years of experience as Operations manager/ Project manager / Scrum masterReview Jira, CS tickets, QA progress, and daily reportsIdentify missing information, owners, deadlines, and follow-up actionsCreate and organize Jira tickets from internal requests and customer issuesFollow up with team members until tasks are completedMaintain internal documents, checklists, and knowledge-base contentUse AI tools to improve reporting, documentation, and repetitive workflowsEscalate only urgent or high-risk issues to managementPlease prioritize candidates based in Sri Lanka/ India with approximately 25 years of experience.Ideal candidates should have experience working in a small or medium-sized SaaS, IT startup, fintech, gaming, customer-support platform, or another 24/7 online-service workplace.Experience with Jira, Confluence, Slack, CS ticketing systems, QA workflows, and AI tools is important.We prefer candidates who have worked hands-on in smaller companies rather than candidates who only managed a narrow function in a large corporation.



The person shouldShould have 4 years of experience as Operations manager/ Project manager / Scrum masterReview Jira, CS tickets, QA progress, and daily reportsIdentify missing information, owners, deadlines, and follow-up actionsCreate and organize Jira tickets from internal requests and customer issuesFollow up with team members until tasks are completedMaintain internal documents, checklists, and knowledge-base contentUse AI tools to improve reporting, documentation, and repetitive workflowsEscalate only urgent or high-risk issues to managementPlease prioritize candidates based in Sri Lanka/ India with approximately 25 years of experience.Ideal candidates should have experience working in a small or medium-sized SaaS, IT startup, fintech, gaming, customer-support platform, or another 24/7 online-service environment.Experience with Jira, Confluence, Slack, CS ticketing systems, QA workflows, and AI tools is important.We prefer candidates who have worked hands-on in smaller companies rather than candidates who only managed a narrow function in a large corporation.

📌 Operations Manager (Immediate joiners only) (India)
🏢 Super7-Gaming
📍 India