Role Overview:You will be responsible for providing application support to clients, troubleshooting client queries using defined processes and procedures, coordinating with internal teams for issue resolution, conducting root cause analysis, interviewing clients, and working in rotational shifts.Key Responsibilities:- Troubleshooting client queries using defined processes and procedures- Coordinating with internal teams to resolve client issues- Performing root cause analysis and providing appropriate resolutions to clients- Conducting client interviews- Working in rotational shiftsQualification Required:- Relevant Experience: 1 to 3 years- Qualification: Any Computer graduate- Must-Have Skills: - Excellent skilled English communication (Oral and written) - Problem-solving attitude - Attention to details - Ability to explore applications - Logical thinking - Process-oriented adhere to and support compliant processes - Good to have knowledge of SQLCompany Additional Details:The company operates in various categories including Adventure, Blog, Celebrations, Events, Guest Speakers, Other, and Sports. Tags related to the company include adventure, annual day, Novatech. Role Overview:You will be responsible for providing application support to clients,



troubleshooting client queries using defined processes and procedures, coordinating with internal teams for issue resolution, conducting root cause analysis, interviewing clients, and working in rotational shifts.Key Responsibilities:- Troubleshooting client queries using defined processes and procedures- Coordinating with internal teams to resolve client issues- Performing root cause analysis and providing appropriate resolutions to clients- Conducting client interviews- Working in rotational shiftsQualification Required:- Relevant Experience: 1 to 3 years- Qualification: Any Computer graduate- Must-Have Skills: - Excellent professional English communication (Oral and written) - Problem-solving attitude - Attention to details - Ability to explore applications - Logical thinking - Process-oriented adhere to and support compliant processes - Good to have knowledge of SQLCompany Additional Details:The company operates in various categories including Adventure, Blog, Celebrations, Events, Guest Speakers, Other, and Sports. Tags related to the company include adventure, annual day, Novatech.

📌 Application Support (Nagpur)
🏢 Novatech Software
📍 Nagpur