As a Senior HR Team Leader at our company, your role will involve managing HR operations, bulk hiring, employee engagement, and leading the HR team in the BPO / Contact Center industry. Your experience in handling HR teams will be instrumental in driving our companys growth.Key Responsibilities:- Manage and lead the HR team effectively- Conduct bulk hiring for various BPO roles such as Agents, TLs, QA, Trainers, etc.- Collaborate with operations for efficient manpower planning- Implement strategies for employee engagement and retention- Handle disciplinary cases, attendance issues, and PIP management- Ensure smooth HR operations and compliance with policiesExperience Required:- 6 to 10 years of experience in HR- Mandatory experience in the BPO / Contact Center industry- Preferably have prior experience in leading an HR teamLocation: Navi MumbaiIf you are a seasoned HR qualified with a background in the BPO / Contact Center industry and are looking for a challenging opportunity to grow your career, please share your CV or refer someone who might be interested. Kindly DM your profile/resume for further consideration. As a Senior HR Team Leader at our company,



your role will involve managing HR operations, bulk hiring, employee engagement, and leading the HR team in the BPO / Contact Center industry. Your experience in handling HR teams will be instrumental in driving our companys growth.Key Responsibilities:- Manage and lead the HR team effectively- Conduct bulk hiring for various BPO roles such as Agents, TLs, QA, Trainers, etc.- Collaborate with operations for efficient manpower planning- Implement strategies for employee engagement and retention- Handle disciplinary cases, attendance issues, and PIP management- Ensure smooth HR operations and compliance with policiesExperience Required:- 6 to 10 years of experience in HR- Mandatory experience in the BPO / Contact Center industry- Preferably have prior experience in leading an HR teamLocation: Navi MumbaiIf you are a seasoned HR professional with a background in the BPO / Contact Center industry and are looking for a challenging opportunity to grow your career, please share your CV or refer someone who might be interested. Kindly DM your profile/resume for further consideration.

📌 Senior HR Team Leader BPO (Navi Mumbai)
🏢 Ingenico Group
📍 Navi Mumbai