Job DescriptionRole:
NNOT looking for more than18yrs of total experience. He/ She would farm existing client relationships where the client already operates a GCC in India deepening its footprint by shaping transformation and managed-services opportunities within those established centres.
NHe/ She would own a portfolio of accounts in an assigned sector (BFSI / Consumer / Health / EMR / Tech & Comms) that already run a GCC in India.
NThese accounts need to befarmed and grown by identifying scope expansion, capability uplift, transformation and managed-services opportunities within the client's GCC.
NBuild relationships with client GCC heads and functional leaders.
NCo-create solutions with the GCC Solutions & Offerings team and the GBLs;
manage pursuits to close.
NEvaluation points:
N




- Brownfield revenue growth & OB from assigned accounts vs. target
N
- Account penetration / share-of-wallet growth
N
- Expansion opportunities shaped and won
N
- Pipeline coverage for the portfolio
N
- Joint-pursuit win rate with Global AEs
N
- CSAT and NPS
nEXPERIENCE REQUIRED
N
- 10–16 yrs in account management / farming in IT/BPM services, with sector domain knowledge and experience operating in a matrixed account model.
NCORE COMPETENCIES
n
- Account farming
N
- Sector domain expertise
N
- Cross-team collaboration
N
- Relationship management
N
- Chance shaping
n
- Commercial acumen.

📌 Gcc Brownfield Sales/Account Management Head @ Bengaluru/Pune/Hyderabad/55-70l/Need From Tier 1/2 It (India)
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