**Description-** The candidate need to support the SPCPS & MF CoE Manager as a Functional / Data expert using Kinaxis Rapid Response and Java based application and responsible to deliver the following: + Kinaxis Certified - Author / Contributor / Integration / Admin + Drive and co-ordinate Inbound integration / data load activities from various applications -GODW, GOB, OPA, SAC etc + Work on MDD Refresh & SPCPS Refresh using Java client and Kinaxis based CFF. + Check and verify data robustness to support seamless mix authoring at feature level in Kinaxis based applications CFF. + Co-ordinate / Escalate issues / constraints immediately to avoid time loss and delay to program. + Interact with technical, data & IT team members to diagnose and resolve incidents in Kinaxis + Keep track of incident tickets for quicker resolution without affecting business process and outcome. + Interact with business / IT to document, follow and implement functional enhancements + Coordinate with the PDO / Codification / IT teams to pull new definitions into application + Support on testing functional enhancements in EDU and QA environment to avoid issues post implementation. + Bring issues which require escalation/help to the leadership team for support. + Regional/Goverance/Approval meetings + Bring defects / enhancements request to approval forums + Support the SPCPS Business Manager as a Functional and Data Expert for the Kinaxis RapidResponse platform. + Coordinate month-beginning inbound data integration activities from source systems such as OVS, SAMIS, MASTER, SMART, and OMS SOB into Kinaxis RapidResponse. + Validate and ensure the accuracy, completeness, and robustness of inbound data to support seamless Sales Planning Process (SPP) authoring.



+ Collaborate with regional MP&L; and Sales Planning teams to author, maintain, and optimize demand and capacity plans within Kinaxis RapidResponse. + Work closely with technical, IT, and data management teams to investigate, diagnose, and resolve functional and system-related incidents. + Monitor, track, and coordinate the resolution of Kinaxis incident tickets to minimize business impact and ensure service continuity. + Gather, document, and implement business requirements and functional enhancements in collaboration with business stakeholders and IT teams. + Coordinate with PDO, Codification, and IT teams to onboard new entities and master data into the Kinaxis environment. + Perform functional validation, system testing, and User Acceptance Testing (UAT) in EDU and QA environments to ensure successful deployment of enhancements. + Escalate critical issues, risks, and dependencies to leadership and relevant stakeholders to facilitate timely resolution. + Participate in regional governance, planning, and approval meetings to support decision-making and drive process improvements. + Present defect reports, enhancement requests, and solution recommendations during weekly SPCPS Business Process Review (BPR) meetings for review and approval. + Design, develop, and maintain Kinaxis RapidResponse objects, including workbooks,



worksheets, alerts, scorecards, dashboards, scheduled tasks, and automation chains. + Analyze complex business challenges and deliver innovative, scalable solutions while adhering to Kinaxis RapidResponse best practices. + Collaborate with Kinaxis Solution Architects to design and optimize business processes that fully leverage RapidResponse capabilities. + Provide high-quality functional support and customer service by ensuring system reliability, data integrity, and operational efficiency. + Develop and maintain functional documentation, process guides, and knowledge articles to support ongoing system maintenance and user adoption. + Ensure compliance with organizational governance standards, change management processes, and data quality requirements. + Support continuous improvement initiatives by identifying opportunities to enhance planning processes, system performance, and user experience. + Bachelor's degree in Engg / Science / IT **Working Experience:** + 4+ years of experience in the Kinaxis operations / Sales or MP&L; profiles etc. + Prior experience working with Sales & Production IT solutions. **Other requirements:** + Fair understanding of business data, planning parameters, and business logic used in the demand planning, allocation and capacity process + Positive at excel based analysis and reporting through visualization + Having knowledge of SPCPS Kinaxis and Rapid response + Good at process adherence + Good analytical skills and problem solving skills + Proven ability to quickly learn new systems/programs + Good Team player + Good communications + Willingness to work across time zones

📌 Kinaxis Analyst (Chennai)
🏢 Ford Motor
📍 Chennai