Senior Manager Gurugram, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Senior-Manager_26020633) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Senior-Manager_26020633) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Senior-Manager_26020633) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Senior-Manager_26020633) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.



**Process Overview*** The Managed Implementation function sits within Global Treasury and Merchant Operations (GTMO). It supports large corporate and commercial banking clients and comprises of Intake Specialist, Express Implementation, and Centralized Inline QA teams. With the scope addition of GTMO Reporting work, this Individual Contributor role will own end-to-end reporting execution and entails GBS teams supporting GTMO Business Support teams with daily report creation, automation, and delivery using standard data and reporting tools across regions. The team will manage data preparation, reporting, workflows, and issue resolution, while partnering closely with business stakeholders to understand requirements and deliver accurate, consistent, and timely reports. **Job Description*** GTMO Reporting role is responsible for the production, automation, and delivery of recurring reports and data processes using established ETL and BI platforms. The position requires strong ownership of reporting workflows, including troubleshooting and resolving issues when standard processes encounter errors. The role will also support the automation of reporting solutions end-to-end, from data acquisition through visualization and delivery. Frequent engagement with internal stakeholders and managers is a core part of the role, requiring clear communication and a strong understanding of both data and business context. The ideal candidate is experienced, detail-oriented, and comfortable managing multiple priorities while proactively identifying opportunities to improve reporting efficiency and reduce risk. **Responsibilities*** + Own day-to-day report production, automation, and visualization workflows + Develop and maintain efficient, reliable data processes that support consistent reporting + Troubleshoot data and process issues and implement sustainable fixes + Partner with internal stakeholders to understand reporting needs and deliver high-quality solutions + Collaborate with peers to ensure consistency, accuracy, and standardization across reports + Strong data understanding and reporting discipline + High attention to detail and accuracy + Problem-solving mindset with focus on root-cause resolution + Ownership of end-to-end reporting workflows + Ability to manage multiple priorities and deadlines **Requirements*** **Education*** + B Com or M Com or MBA or Any Graduation + Certifications If Any **Experience Range*** + 5+ years with data processing, reporting,



or analytics roles **Foundational skills*** + Strong ability to write and interpret SQL + Experience with Alteryx or a comparable ETL / data preparation platform + Experience with Tableau or a comparable BI visualization tool + Strong communication skills and ability to work with multiple stakeholders **Desired skills** + Automation mindset with focus on efficiency + Dashboard design and data storytelling + Process improvement and standardization experience + Understanding of risk and controls in reporting + Exposure to banking / treasury operations + Experience working with global teams **Work Timings*** 1:30 PM to 10:30 PM IST (Mon to Fri) **Job Location*** Gurugram Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) "** poster. **View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a protected work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

📌 Senior Manager (Gurugram)
🏢 Bank Of America
📍 Gurugram