- Provide high-level administrative support to the leadership team, managing calendars, scheduling meetings, and handling correspondence.
- Efficiently handle travel arrangements, expense reports, and other administrative tasks.
Communication Skills :
- Demonstrate excellent communication skills in both written and verbal interactions.
- This role involves regular interaction with key International clients and also the leadership team of our partner companies and customers.
- Act as a liaison between leadership and internal/external stakeholders, ensuring clear and effective communication.
Calendar Management :
- Proactively manage and organize complex calendars, prioritize appointments, and coordinate meetings to optimize executives time.
- Expertise on communication platforms like SLACK.
Follow-up Delegation :
- Implement a robust follow-up system to ensure timely responses to emails, requests, and action items.
- Monitor and track outstanding tasks, facilitating effective follow-through.
- Assist in delegation processes, ensuring tasks are assigned and completed efficiently.
- Streamline workflows and allocate resources effectively to support the executive team.
Research Documentation:
- Conduct research on various topics as assigned, providing insightful and well-organized information to aid decision-making.
- Maintain meticulous documentation of meeting minutes, action items, and important correspondence.
- Collaborate with other teams to ensure documentation is organized and accessible.
- Required Skill Sets:Proven experience as an executive assistant or in a similar role within the IT industry.
- Ability to communicate with International clients.
- Exceptional communication skills, both written and verbal.
- Hands-on experience with MS Office.
- Proficient in calendar management, with a keen eye for detail and organization.
- Solid follow-up and delegation skills to ensure tasks are completed efficiently.
- Ability to conduct thorough research and provide relevant insights.
- Familiarity with data handling and documentation.
- Tech-savvy with a good understanding of IT terminology will be an added advantage.