- Know Lilly s processes, brand strategies and tactics, and support resources
- Understand Lilly s culture, organizational structure, roles and practices, including strong knowledge of how Content Operations fits into bigger picture of Commercial team and the Lilly organization
- Understand outside agency structures and processes
- Know Lilly s products and services and disease states
- Model strong knowledge of tactic lifecycle
- Demonstrate knowledge of tactic types and associated requirements
- Actively participate in deviation investigations
- Show knowledge of systems, software, tools and Supervisor resources
- Exhibit knowledge of healthcare workplace and regulated industry practices
- Have a thorough understanding of Lillys Quality processes and must be capable of understanding and applying these processes and requirements when executing their role
- Ensure quality, speed, value and compliance throughout the Customer Information Materials Lifecycle
- Follow basic project management when leading special projects
- Identify improvement opportunities and remove barriers
- Conduct capacity planning and resourcing
- Uphold Lilly policies and procedures
- Demonstrate ability to partner effectively across functions by cultivating a strong network of cross-functional colleagues
- Facilitate shared learning forums to identify challenges and establish best practices across the team
- Coach, manage and develop a team of creative problem solvers
- Identify, recruit and select top talent
- Live the Lilly Leadership Principles: Connect with People, Be Determined and Drive Continuous Improvement
- Embrace and champion change
- Demonstrated ability to appropriately escalate when issues arise
- Use situational leadership to adapt leadership style for each individual
- Monitor employee engagement and team health
- Manage new-hire onboarding process




- Utilize myPM process to operationalize organizational goals for team members
- Utilize Lilly coaching framework
- Partner with direct reports to create individual development planning/action planning
- Serve as trusted career advisor, and work with HR to identify career opportunities as appropriate
- Conduct effective one-on-one coaching sessions using the Lilly coaching framework by encouraging two-way dialogue and open feedback, listening actively, being flexible, and identifying knowledge, skill and performance gaps.

Minimum Experience/Personal Skill Requirements:

- Demonstrated ability to be both accountable and adaptable
- Proven ability to be proactive on a daily basis
- Demonstrated ability to be both approachable and trustworthy
- Demonstrated evidence of successful leadership behaviors through a formal leadership role

Additional Preferences:

- Demonstrated focus on the customer experience
- Proven problem-solving skills in a fast-paced environment
- Demonstrated oral and written communication skills
- Able to coach, collaborate, influence and work effectively while leading others
- Proven leadership and networking skills
- Compliant, with a passion for quality and continuous improvement
- Skilled at judgment and decision making
- Experience working in a regulated industry (e.g., pharma)
- Marketing, communications or advertising agency experience
- Formal and/or informal leadership/coaching experience
- Working with U.S. clients, especially pharma clients

Education Requirements:

- Bachelor s degree

Role: Content Marketing Manager

Industry Type: Pharmaceutical & Life Sciences

Department: Marketing & Communication

Employment Type: Full Time, Permanent

Role Category: Digital Marketing

Education

UG: Any Graduate

PG: Any Postgraduate

Skills: Employee Engagement, Healthcare, Advertising agency

Experience: 3.00-7.00 Years

📌 Manager - Global Content Hub (Bengaluru)
🏢 Eli Lilly
📍 Bengaluru