We're looking for Operations Executives!

Responsibilities:

- The role involves delivering excellent customer service by maintaining a positive and professional attitude, promptly and accurately handling enquiries, and ensuring customer satisfaction through strong product knowledge.

- It also includes working closely with team members to share information and address customer needs.

- Additionally, the role requires adherence to information security policies, including compliance with ISO 27001 and IGA standards, managing user access, providing security awareness, maintaining proper records, and ensuring timely resolution of incidents within agreed SLAs.

Qualifications:

- Language: Robust English proficiency is crucial for this role,



requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations.
- Education: A bachelors degree in any discipline is required.
- Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work. Relocation support is not provided.

(*Note: Scoutit is an independent candidate sourcing partner for this hiring. All applications, candidate screening, and hiring-related actions are conducted directly by the respective employer’s authorized recruitment team. Relevant candidates will be contacted via email and asked to fill in additional details as part of the next stage of the application process.)

📌 Operations Executive (New Delhi)
🏢 Scout Incorporation
📍 New Delhi