Job DescriptionRoles and Responsibilities
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- Handle book-keeping/accounting activities, finalization of accounts, Reconciliations & Reporting, Statutory Compliancesn
- Assist in transition of new processes from existing and current clients.n
- Ensure all work meets with the SLA/Compliance requirements of the business and clientn
- To implement changes effectively and mitigate any impact on clients and ensure colleagues are adequately trained and briefed on the new ways of workingn
- To join client service review meetings and demonstrate expertise to bring value to the client and their organization.n
- Develop and maintain effective client relationship.n
- To immediately respond to any client escalations, supporting the resolution of the problem and implementing the necessary preventative actionsn
- Ensure any compliance incidents are reported and resolved correctlyn
- To support with the creation and updates of standard operating procedures and processesn
- To ensure the team you are a member of delivers the required levels of service performance to clientsn




- Help coach and train other colleagues to achieve the required levels of performance and productivityn
- Support with training of colleagues, share knowledge and support colleagues as required, particularly on complex work mattersn
- To ensure all work undertaken for clients is billed accuratelyn
- To help identify new revenue opportunities with clientsn
- To support in the collection of receivables from clientsn
- To identify further opportunities for process and efficiency improvementsn
- Support process improvements and ensure processing systems are fully utilized to achieve margin and productivity targetsn
- Assist in Recruitment processn
- Assist/Provide Pre-Sales Supportn
- Communication - Managing day to day communication with Internal teams/Client/Client's consultants and Auditors/External via emails/Callsn

nRequired qualifications, training and technical knowledge:
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- 6-

📌 Client Associate(Accounting, Statutory CompliancesR) for a UK Based Payroll Co-Pune
🏢 Seventh Contact Hiring Solutions
📍 Pune