Job DescriptionRole:
nNOT looking for more than 18yrs of total experience. He/ She would farm existing client relationships where the client already operates a GCC in India deepening its footprint by shaping transformation and managed-services opportunities within those established centres.
nHe/ She would own a portfolio of accounts in an assigned sector (BFSI / Consumer / Health / EMR / Tech & Comms) that already run a GCC in India.
nThese accounts need to be farmed and grown by identifying scope expansion, capability uplift, transformation and managed-services opportunities within the client's GCC.
nBuild relationships with client GCC heads and functional leaders.
nCo-create solutions with the GCC Solutions & Offerings team and the GBLs; manage pursuits to close.
nEvaluation points:




n•Brownfield revenue growth & OB from assigned accounts vs. target
n•Account penetration / share-of-wallet growth
n•Expansion opportunities shaped and won
n•Pipeline coverage for the portfolio
n•Joint-pursuit win rate with Global AEs
n•CSAT and NPS
nEXPERIENCE REQUIRED
n•10–16 yrs in account management / farming in IT/BPM services, with sector domain knowledge and experience operating in a matrixed account model.
nCORE COMPETENCIES
n•Account farming
n•Sector domain expertise
n•Cross-team collaboration
n•Relationship management
n•Chance shaping
n•Commercial acumen.

📌 GCC Brownfield Sales/Account Management Head @ Bengaluru/Pune/Hyderabad/55-70L/Need from Tier 1/2 IT
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📍 Pune