To plan, implement and direct the sales activities of the company, responsible for maintaining and expanding customer base and supervising frontline staff in the Applied Chiller business.
Responsibilities
Marketing and Sales
- Generate enquiries by interacting with consultants, customers, contractors (Ex: Visiting chief engineers in hotels, call cycles to consultants etc.)
- Suggest suitable product range based on project requirement (Ex: Heat Load, customer budget, BOQ etc.)
- Prepare price quotations based on technical and commercial data available (Ex: Capacity of equipment, discount etc.)
- Achievement of sales targets.
- Provide spec-in for large tenders, by identifying unique propositions of DAIKIN products.
Sales Support
- Responsible for handling any enquiries generated by customers.
- Ensure on time completion of order processing cycle. (Ex:
co-ordination with factory, payment collection, collecting necessary documents etc.)
- Coordinate with service engineers for installation & commissioning of chillers.
Channel Management
- Responsible for expansion of dealer network (Increasing network of existing dealers, appointing new dealers etc.)
- Responsible for communicating company policies and schemes to dealers.
Market Knowledge
- Interact with customers and dealers to gather market knowledge (Ex: Competitor pricing, efficiency of machines, current models etc.)
Training
- Ensure technical and behavioural training of dealers (Ex: Product training, how to pitch etc.)