The Role:
As a Chat Support Executive, you will be responsible for providing exceptional customer service through live chat. You will assist customers with inquiries, resolve issues, and ensure a positive experience while maintaining the company's standards.
- Respond to customer inquiries via chat in a timely manner.
- Resolve customer issues effectively and efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Provide feedback on customer trends and issues.

Team Structure: You will be part of a agile customer support team focused on delivering outstanding service.

Ideal Profile:
The ideal candidate will possess a blend of technical and soft skills to excel in this role.




- Excellent communication skills
- Problem solving
- Time management
- Attention to detail
- Technical aptitude

Education: A high school diploma or equivalent is required; further education in a related field is a plus.

What's on Offer:
We offer a competitive salary and benefits package, along with opportunities for skilled growth and development.
- Career advancement opportunities
- Supportive company culture
- Adaptable remote work options
- Access to learning and development resources

📌 Chat Support Executive (Noida)
🏢 Odilia Global
📍 Noida