****At Zendesk, the IT team in Pune is expanding and looking for a skilled IT Business Systems Analyst with expertise in Netsuite Core finance, R2R, and S2P processes. If you are passionate about optimizing value streams through technology and transforming business requirements into actionable solutions, we want to hear from you!**Key Responsibilities:**- Analyze and Optimize Value Streams: Identify improvement opportunities in Netsuite processes to align technology solutions with business objectives.- Acts as functional lead and central point of contact for projects and enhancements.- Gather and Document Requirements: Collaborate with finance stakeholders to translate business requirements into actionable specifications for technology solutions.- Facilitate Cross-Functional Collaboration: Liaise between finance teams and technical resources for clear communication and alignment.- Participate in Agile Practices: Contribute to agile ceremonies and promote agile principles within the team.- Leverage AI Tools for Enhancement: Use AI-driven tools to streamline requirements gathering and documentation processes.- Conduct User Acceptance Testing: Develop test plans and conduct user acceptance testing to ensure solutions meet business requirements.- Support Change Management Initiatives: Guide business partners through changes brought about by recent technologies.**Qualifications Required:**- Business Analysis Expertise: Minimum of 8 years of experience in business systems analysis focusing on finance value streams and SaaS applications.- Experience with Finance Processes: Strong familiarity with ERP solutions, especially Netsuite Core financials, R2R, and S2P processes.- Agile Methodology Experience:



Practical application of agile practices to enhance team performance.- Requirements Development Skills: Proven ability to gather, analyze, and document complex business requirements.- Proficiency in Jira or similar project management software.- Effective Communication Skills: Excellent verbal and written communication abilities.- Presentation Skills: Confident in presenting work in sprint reviews.- Team Collaboration: Collaborative and team-oriented attitude.- Growth Mindset: Actively seeks learning opportunities and feedback for personal and professional development.- Lead with Curiosity: Demonstrates a proactive approach to engaging with cross-functional teams and staying informed.If you are ready to contribute to transformative finance solutions and embody our core values of exceptional service, simplicity, pride in work, and caring for each other, apply now to join our inclusive and diverse team at Zendesk in Pune! ****At Zendesk, the IT team in Pune is expanding and looking for a skilled IT Business Systems Analyst with expertise in Netsuite Core finance, R2R, and S2P processes. If you are passionate about optimizing value streams through technology and transforming business requirements into actionable solutions, we want to hear from you!**Key Responsibilities:**- Analyze and Optimize Value Streams:



Identify improvement opportunities in Netsuite processes to align technology solutions with business objectives.- Acts as functional lead and central point of contact for projects and enhancements.- Gather and Document Requirements: Collaborate with finance stakeholders to translate business requirements into actionable specifications for technology solutions.- Facilitate Cross-Functional Collaboration: Liaise between finance teams and technical resources for clear communication and alignment.- Participate in Agile Practices: Contribute to agile ceremonies and promote agile principles within the team.- Leverage AI Tools for Enhancement: Use AI-driven tools to streamline requirements gathering and documentation processes.- Conduct User Acceptance Testing: Develop test plans and conduct user acceptance testing to ensure solutions meet business requirements.- Support Change Management Initiatives: Guide business partners through changes brought about by new technologies.**Qualifications Required:**- Business Analysis Expertise: Minimum of 8 years of experience in business systems analysis focusing on finance value streams and SaaS applications.- Experience with Finance Processes: Strong familiarity with ERP solutions, especially Netsuite Core financials, R2R, and S2P processes.- Agile Methodology Experience: Practical application of agile practices to enhance team performance.- Requirements Development Skills: Proven ability to gather, analyze, and document complex business requirements.- Proficiency in Jira or similar project management software.- Effective Communication Skills: Excellent verbal and written communication abilities.- Presentation Skills: Confident in presenting work in sprint reviews.- Team Collaboration: Collaborative and team-oriented attitude.- Growth Mindset: Actively seeks learning opportunities and feedback for personal

📌 Senior Information Technology Business System Analyst- Adaptive (Pune)
🏢 Zendesk
📍 Pune