Job DescriptionHiring: Hotel Engine Executive | US Voice Process
NAre you passionate about customer engagement, hospitality, and delivering exceptional service? We are looking for dynamic professionals with a strong hospitality background to join our growing team.
NKey Responsibilities
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- Handle customer interactions related to retention, account recovery, collections, and upselling. N
- Understand customer needs and provide effective solutions while ensuring a positive customer experience. N
- Promote relevant products and services to maximize customer value and revenue. N
- Maintain accurate records of customer interactions and follow established processes. N
- Resolve customer concerns professionally and escalate complex cases when required. N
- Consistently achieve quality, productivity, and performance targets. N

nEligibility Criteria
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- Undergraduate or Graduate from any discipline. N
- Minimum 6 months of BPOexperience in Retention, Recovery, Collections, or Upselling. N
- Hospitality background is mandatory. N




- Excellent verbal communication skills with the ability to handle US voice interactions. N
- C1 US Voice Versant certification/level preferred. N
- Strong customer handling, negotiation, and problem-solving skills. N
- Ability to work in a fast-paced, target-driven setting. N

nPreferred Candidate Profile
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- Experience in customer retention and revenue generation. N
- Confident in handling objections and converting opportunities. N
- Strong interpersonal and relationship-building skills. N
- Self-motivated with a customer-first approach. N

nInterested candidates can share their updated resume at:
[email protected]
NJoin us and build your career in a dynamic hospitality-focused customer service environment
N#Hiring #HotelEngine #HospitalityJobs #CustomerSupport #BPOJobs #USVoiceProcess #Retention #Collections #Upselling #CustomerService #BPOHiring #ImmediateHiring #JobOpening

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