About Us:We are a leading Premium Baking Training Institute in Chennai, dedicated to providing top-notch baking education and skills to aspiring bakers. Our mission is to empower students with the knowledge and expertise needed to excel in the Baking World.Job Summary :The Student Relationship Executive will play a crucial role in engaging with prospective students, understanding their needs, and converting inquiries into enrollments. This position requires excellent communication skills, a passion for education, and the ability to build strong relationships with students and their families .Key Responsibilities:Lead Engagement: Initiate contact with prospective students through calls and emails to discuss course offerings and address inquiries.Relationship Building: Establish and maintain positive relationships with prospective students and their families to foster trust and encourage enrollment.Counseling: Understand the interests and preferences of students to guide them in selecting appropriate courses that align with their career goals.Follow-Up: Track leads and conduct follow-ups to ensure prospective students have all the information they need to make informed decisions.Database Management:
Maintain an organized database of student inquiries, follow-ups, and enrollment status.Sales Strategy: Collaborate with the marketing team to develop strategies aimed at achieving enrollment targets.Feedback Collection: Gather feedback from students and parents to improve services and address any concerns promptly.Reporting: Provide regular updates on lead conversion rates and student feedback to management.Education:Bachelor’s degree in Business Administration, Marketing, or a related field preferred.Experience: Previous experience in sales, customer service, or student admissions is an advantage.Skills:Excellent verbal and written communication skills.Robust interpersonal skills with a knack for building relationships.Ability to work independently as well as part of a team.Proficiency in MS Office Suite (Word, Excel, PowerPoint).Familiarity with CRM software is a plus.Job Type: Full-timeSchedule: Day shiftExperience: Customer relationship management: 3 years (Required)Language: English (Required)Work Location: ChennaiSalary : INR 5,00,000 LPA