Squircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.
Job Description
Exp : 3-5 years
Job Description
Level 2 support - Incidents/Requests/Change/Problem management
· Managing of the patches and software update process for the below products for End User systems across enterprise (Including but not limited to)
o Visual Studio .Net (Multiple Versions)
o .Net Framework (Multiple Versions)
o Oracle Java Run Time Setting (Multiple Versions)
o AJAX tool kit
o Silverlight Tools & Runtime
o NuGet
o TFS
o Expression Studio
o Enterprise Library
· Research and communicate version-to-version product changes when requested and review product changes by vendor to determine upgrade needs of existing products.
· Determine requirements for Software Installation
· Communicate product information (release changes) as appropriate and be a primary contact for end-users and other technical areas for information on the configuration of products supported.
· Implement monthly security patches for any or all of the above supported products.
· Implement Java security patches as needed.
· Prepare Issuance package for SW installation and Configuration as appropriate for target platform.
· Create and Update Test Cases and Test the issuance package / Software Update on appropriate platform and help coordinate user acceptance testing.
· Verify Installation/Upgrade on target platform.
· Troubleshoot issues in end user computers relating to the software updates for the relevant products in scope.
· Create and maintain Knowledge Items for commonly recurring issues.
· P
📌 Technical Support Analyst (Bengaluru)
🏢 SQUIRCLE IT CONSULTING SERVICES
📍 Bengaluru
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