Overview:
- Coordinate
patients as contact window from production
start

âFixing the appointments and schedule with patients

âCall patients before the accommodation day to verify the appointment

âCommunication with patients/visitors directly by referring inquiries
- Receptionist Operation

â Services to visitors by greeting, welcoming, and directing them to the relevant personnel or department
appropriately.

â Customer support operation

â Answering the patient concern

â Communication with the related department and obtaining solutions for a technical concern from the
patient.

â Providing solutions and answers to patients in accordance with their questions.

â Customer success operation

â Boosting lifetime customer value and annual recurring revenue.

â Inspiring customer loyalty and retention.

â Reducing churn

Requirements

-

-




Must have a Bachelor's Degree (any related
course)

-

At
Least 2 years of Customer Service Experience including
management of payment

-
Solid
verbal and written communication skills &

Self-motivated,
self-disciplined

-
Available
telecommunications system, familiarity with relevant
software and tools for travel reservations and banking
tasks is desirable

-
Strong
IT skills and be proficient in using office productivity
tools, including word processing, spreadsheets, and email
systems

-

Experience
in handling Receptionist tasks

-
Should
be customer centered and possess
professionalism

and confidentiality

-
With
experience, sales are a plus.

📌 Patient Coordinator (Gurugram)
🏢 Instalimb India
📍 Gurugram