TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative recent applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
As part of our Revenue Accounting organization, the Senior Accounts Receivable Specialist will be responsible for managing the company’s billing, collections,
and cash application processes to ensure timely and accurate recording of customer transactions. This role serves as a key point of contact between customers and internal departments, providing leadership and guidance on A/R best practices while maintaining strong financial controls and supporting the company’s cash flow objectives.
Responsibilities:
- Oversee the full accounts receivable cycle, including invoicing, collections, cash applications, and reconciliations.
- Onboarding of new contracts, amendments, SOW’s, and change orders.
- Review customer sales orders for completeness per the contract.
- Prepare and issue customer invoices and credit memos on a daily / monthly basis based on subscriptions and monthly professional services.
- Monitor A/R aging reports and proactively follow up on past-due accounts.
- Investigate and resolve billing or payment discrepancies.
- Prepare monthly A/R reports