Primary Responsibilities
- Greet and assist customers in a courteous and qualified manner.
- Process banking transactions such as deposits, withdrawals, and payments accurately and efficiently.
- Maintain and balance cash drawers, ensuring accurate record-keeping of all transactions.
- Promote and cross-sell bank products and services to customers.
- Address customer inquiries and resolve complaints promptly and effectively.
- Ensure compliance with all bank policies, procedures, and security protocols.
Secondary Responsibilities
- Collaborate with branch team members to meet branch goals and service standards.
- Maintain a high level of attention to detail and accuracy in all tasks.
- Support branch operations during peak hours.