13 Aug
|
Plum Benefits
|
Bengaluru
13 Aug
Plum Benefits
Bengaluru
About Plum
Plum is on a mission to make health insurance simple, accessible, and genuinely useful for modern organizations. Backed by Tiger Global and Peak XV Partners, we've built a product people love and now we're scaling it to reach 10 million lives by FY2030.
About Plum Personal
Plum Personal is a current venture being built within Plum, and this role sits right at the center of it. As Sales Manager, you won't just be running a team, you'll be helping establish how deals get done and what great looks like. If you've grown through the ranks in B2C sales and are ready to own something end-to-end, this is your moment.
What You'll Own
01. Turn leads into closed revenue, consistently. Leads are coming in through the app. The job is to make sure they don't fall through the cracks.
- Own the monthly revenue target for the B2C sales team. Not just track it, own it.
- Stay close to the pipeline yourself. Know which leads are stuck, why, and what it takes to move them.
- Spot conversion drop-offs before they show up in a report, and fix them in the moment.
- Work closely with product and marketing when lead quality or the funnel has a systemic issue. Raise it, don't just absorb it.
02. Raise the bar on a team of 6 to 10, without rebuilding from scratch. You're inheriting a team, not building one. The opportunity is to take what's already there and make it genuinely great.
- Understand each rep's strengths and gaps within your first 30 days. Then act on it.
- Coach on real calls, not just in weekly reviews. Feedback should be specific, timely, and kind.
- Create an environment where reps take ownership of their numbers, not because they have to, but because they want to.
- Identify who's ready to grow, who needs support, and who might not be in the right role.
03. Make sure every customer feels like Plum actually cares. NPS, retention, and resolution time all matter equally. The sale is just the beginning.
- Own escalations personally. Don't pass them down or wait for the
📌 Sales Manager, Personal Insurance (Bengaluru)
🏢 Plum Benefits
📍 Bengaluru